Black Friday 2019 - Order confirmation & Delivery

We understand that you wish to receive your parcel as soon as possible and we certainly do all we can to make this happen. However, because of the many Black Friday orders it will take longer than usual for your package to arrive.

  • The delivery may take up to a maximum of 2 weeks.
  • You will receive a shipping confirmation by email as soon as your order gets shipped.
  • If you have not received a shipping confirmation within 2 weeks after placing your order, then please contact our Customer Service by mail or live chat.
  • The return period has been extended till January 31, 2020.

Once an order is placed, it cannot be changed or cancelled. This is due to the fact that the order is in process. If you do not wish to keep your order you can either return the parcel via Cluse/Returns or refuse it upon delivery. 

In the event that you have not received an Order Confirmation, please contact our Customer Service as soon as possible by mail or live chat.

Please note that during Black Friday discount codes do not apply