Free worldwide shipping on orders over €50 2 years warranty 8different collections

Change my order

Can I change my order after I have placed it?
Once an order is placed it is sent directly to our warehouse so you can receive your order as soon as possible, unfortunately this means your order cannot be...
Fri, 7 Sep, 2018 at 9:42 AM
Can I exchange the watch or jewellery that I ordered?
It is not possible to exchange a product due to the changing stock levels. What you can do is return the entire product (for return instructions please see ...
Wed, 18 Jul, 2018 at 4:42 PM
I have made a mistake in the shipping address
Once an order is placed it is sent directly to our warehouse so you can receive your order as soon as possible; unfortunately this means your order/your add...
Tue, 3 Jul, 2018 at 3:58 PM
Can you engrave the watch before shipping?
Currently we do not offer the option to have a personal message engraved, however you can go to your local jeweller to personalise your gift. In case yo...
Mon, 24 Sep, 2018 at 11:10 AM
Can you gift wrap my order?
We do not currently offer individual gift wrapping services. However, our CLUSE products are received in a beautiful box or sophisticated travel pouch.
Thu, 20 Sep, 2018 at 4:05 PM