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General information

I have an issue with my watch or jewellery
Before you start using a watch, make sure to remove the following two items: The little piece of plastic between the crown (the button which allows you t...
Fri, 22 Apr, 2022 at 12:25 PM
What is the warranty on CLUSE products ?
CLUSE grants a two-year warranty period on its watches and jewellery. Warranty can only be claimed if you have purchased your watch on our website (clus...
Thu, 21 Apr, 2022 at 5:03 PM
I don't like the pattern of the marble on my watch or jewellery
The stone or dial used in some of our products is made of real marble. Marble is a natural stone, and as our website suggests, every piece of marble has a u...
Thu, 21 Apr, 2022 at 10:20 AM
Are CLUSE products nickel free?
All CLUSE products comply with the strictest legislation and regulations regarding chemical composition set by the European Union and the United States of A...
Thu, 21 Apr, 2022 at 9:09 AM
Are CLUSE products vegan?
We do not have any faux leather straps. However, we offer the Mesh and Link straps which are made of stainless steel and our silicone straps, so there is no...
Thu, 21 Apr, 2022 at 9:43 AM
How can I be sure that my CLUSE watch or jewellery is authentic?
We at CLUSE want to make sure that our customers only get the best quality products and excellent customer care.  We can only guarantee such quality for...
Thu, 21 Apr, 2022 at 10:07 AM