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Delivery & Returns - Coronavirus

Can I still be delivered during Coronavirus (affected zip codes)
Please note our delivery partners are experiencing short delays. This means your order might be delivered a few days later than announced. - France: The...
Fri, 15 May, 2020 at 1:57 PM
How can I track my order ?
Once you have completed your order, you will receive an order confirmation followed by a shipping confirmation (24 hours after placing your order). The trac...
Tue, 17 Mar, 2020 at 4:37 PM
I would like to return my order. How can I do so if the drop-off points close to me are closed ?
If you do not have the possibility to drop your parcel at a drop-off point, we kindly ask that you wait until the situation improves. Once drop-off points a...
Tue, 17 Mar, 2020 at 4:44 PM
Can I order now and be delivered at a later date ?
Unfortunately, that is not possible. Orders are automatically dispatched within 24 hours from the moment they are placed. Please refer to our shipping p...
Mon, 30 Mar, 2020 at 1:48 PM