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Delivery & Returns - Coronavirus

Can I still be delivered during Coronavirus (affected zip codes)
If your area or country is not subject to specific regulations due to the Coronavirus, please refer to our usual Shipping Policy here. Important: due to...
Mon, 30 Mar, 2020 at 11:52 AM
How can I track my order ?
Once you have completed your order, you will receive an order confirmation followed by a shipping confirmation (24 hours after placing your order). The trac...
Tue, 17 Mar, 2020 at 4:37 PM
I would like to return my order. How can I do so if the drop-off points close to me are closed ?
If you do not have the possibility to drop your parcel at a drop-off point, we kindly ask that you wait until the situation improves. Once drop-off points a...
Tue, 17 Mar, 2020 at 4:44 PM
Can I order now and be delivered at a later date ?
Unfortunately, that is not possible. Orders are automatically dispatched within 24 hours from the moment they are placed. Please refer to our shipping p...
Mon, 30 Mar, 2020 at 1:48 PM