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Return my order

Reason for return: the product is damaged upon arrival or arrived incomplete
We are sorry to hear that your order has not arrived in good order. We like to solve this as soon as possible for you. We kindly ask you to contact our ...
Mon, 2 Sep, 2019 at 10:05 AM
Other reasons for return:
We are sorry to hear that you wish to return your order within the trial period, because of one of the following reasons: Product does not meet my expectat...
Thu, 24 Jun, 2021 at 4:25 PM
I returned my order. How do I know if my parcel has arrived?
We're sorry to hear that you wish to return (part of) your order.  Please know that if the reason for the return is a defect, you should cont...
Mon, 15 Apr, 2019 at 5:08 PM
I have returned my order. When will I receive my refund ?
Once you have received the email confirming your return shipment, please know that it can take up to 2 weeks for us to refund your money. You will receive...
Thu, 6 Sep, 2018 at 5:09 PM
Ireland / UK - Return Instructions
Ireland / UK - Return Instructions Due to postal restrictions regarding batteries, customers in Ireland and UK may experience some difficulties with return...
Tue, 5 Mar, 2019 at 11:47 AM