Standard delivery DE: 2-3 working days NL, BE, IT, UK, AT, IE: 3-5 working days FR: 4-6 working days ES, PT, PL, DK, CRO: 5-7 working days NON-EU: 7...

When your order has been dispatched from our warehouse, you will receive an email with a tracking link, with this you can track the status of your shipment....

If the tracking has not been updated for more than 3 business days, please contact our Customer Care team.

If the tracking status says that your parcel has been delivered, but you haven't received it, we advise you to first check if your order was delivered a...

If the tracking status says that your parcel has been returned to the sender, please contact our Customer Care team.

As stated on our website, if you order from outside the EU you may have to pay import duties and taxes upon the arrival of the package to the shipping addre...

In case of absence, or difficulties with the delivery, the carrier will drop off your package at the access/pickup point. Note that only the carrier can tak...

CLUSE offers free standard shipping by default. However, if you need express delivery, you have the choice to select the paid delivery option. Both options ...

We offer shipment to a variety of different countries. On the check-out page there is a drop-down menu which allows you to select the shipping country. If t...