Free worldwide shipping on orders over €50 2 years warranty 8different collections

Delivery

see titile

Where is my parcel?
When your order has been dispatched from our warehouse, you will receive an email with a Track&Trace link, with this you can track the status of your sh...
Wed, 6 Mar, 2019 at 1:39 PM
The tracking says my order is delivered, but I don't have it
In case the carrier did not leave a note, we advise you to check around your property for places that the parcel could have been left by the postal carrier,...
Thu, 27 Sep, 2018 at 10:35 AM
My tracking has not been updated recently, it appears my parcel is stuck
  Please email us and we can assess if something has interrupted the delivery and work towards solving this for you as soon as possible.
Tue, 3 Jul, 2018 at 3:39 PM
The address seems jumbled in the confirmation, what can I do?
The order confirmations use the Dutch address lay-out. This means that the house number comes after the street. Multiple countries (for instance France, the...
Thu, 14 Jun, 2018 at 10:54 AM
Are there any shipment costs?
CLUSE offers free shipment to all countries available for shipment (please see drop-down menu when ordering).  Please note: for orders shipped to an add...
Wed, 6 Feb, 2019 at 9:47 AM
Can I order from any country in the world?
We offer shipment to a variety of different countries, on the check-out page there is a drop-down menu which allows you to select the shipping country. If t...
Tue, 3 Jul, 2018 at 2:18 PM
When will I receive my order?
Delivery DE1 - 2 working daysNL, BE, FR, AT, UK, IE:3 - 5 working days IT, ES, PT, PL, DK, CRO, HU:5 - 7 working daysNon-EU countries:7 - 9 working days The...
Wed, 24 Apr, 2019 at 3:38 PM
My order is incomplete or missing
Please contact our customer care department within 24 hours after receiving the parcel. Our customer care team will contact the carrier to start an investig...
Thu, 27 Sep, 2018 at 10:32 AM